Once again another reason why I will be porting away from altech autopage. Logged a query on the 24/01/2012, 5 days later still no reply after i recieved an sms stating that they would get back to me within 24 hours! Greate service guys ..! ...
I have logged numerous requests now for credit notes on all the data usage since 18 October 2012 up to 20 December 2012 since you have not loaded the inhibitors I instructed you to do, with very little success. I connected via my corporate APN [URL Removed] and you still billed me for the usage on ...
Dear Autopage: I'm trying to upgrade a contract on behalf of my mother - a longtime Autopage subscriber since 1996. She has a healthy spend with you guys every month and has been a loyal subscriber for 15 years. She is due for a handset upgrade. I phoned your retentions department on Wednesday ...
I took a MTN contract out from Bluff branch. I requested debit order run on 2nd of each month, from day 1 debit order comes off from 23-30th of each month, sometimes it is double debited, some months Acc is not paid as my daughter only gets paid on the last day of month, we then receive an sms ...
My wife renew her cellular contract and received an I Phone on 26 Jan 2013, (10H00) with a SIM swap. Enrico of the Autopage outlet promised that the SIM will be activate within 24 hours. After many phone call to Enrico & Anneke the SIM is still not activated 72 hours later. It seem that they ...
I recently received a bill for my voice line from Autopage indicating I had used R325 for gprs. I never use my phone for GPRS coz i have a data contract. I tried to dispute that but with no success. Initially they advised me to pay R540 which is what i usually pay them every month and i did but ...