One of the contracts sold to me was sold to me under false pretences end of October 2012, the contract was cancelled and monies refunded to me. After calling into the call centre and discussed with Tshepo and a supposed 'manager' - Siphelele Mhlongo, the situation is STILL not resolved! This is not ...
I received a new contract phone BB 9320 on Monday 28/01/2013, i called on Tuesday to activate my BIS, i was told it would be within 2-24 Hrs. This was NOT done. I called on Wednesday, i was told it was a technical prob, spoke to Technical dept (Leon) still not working. Called 31/01 again, still no ...
My cellphone contract was due for upgrade, I went in changed the contract to Vodacom Lite, specifically asking the lady if the new contract will start immediately, on which I was assured yes. Well it was not, I had to pay very high amounts for the last 3 months, because I used internet to download ...
I applied for a contract with Altech autopage in November. - After about 2 weeks of waiting and countless requests for the salesman to follow up with me w.r.t handset availability, I had to force the the salesman to keep their shop open until advertised hours to get a phone. - After receiving the ...
I HAVE SENT EMAILS, I HAVE CALLED, I HAVE CANCELLED MY DEBIT ORDER YET NO ONE RESPONDS, MY CELLPHONE CONTRACT EXPIRED LAST YEAR AUGUST, YET THEY STILL KEEP TAKING MONEY OFF!!! WHY MUST I CANCEL IF IT HAS EXPIRED, AND EVEN IF YOU DO CANCEL NOTHING HAPPENS, THEN YOU PHONE AND HOLD FOR 8 - 15 MINUTES ...
I took out a new contract, not aware that I only have a prorata amount, so I exceeded it. My contract was suspended. I phoned to find out what happened (hopped from one call line to the other because people could not help me), they said that it was an open contract after the 200 min have been used ...