I am shocked & disappointed with the 'service' I have received from Autopage. My husband dropped his cell phone off at the La Lucia branch on 25/11/12 (battery not charging). After almost 12 weeks, the issue was only resolved on 07/02/13!! On numerous occasions I followed up at branch level, ...
Since you are ignoring my e-mail queries (below)... ----- Forwarded message from Date: Tue, 12 Feb 2013 16:57:08 0200 Subject: AAPC Value Sales Centre query To: [Email Removed] TO CUSTOMER SERVICES Dear Sir Ma'am At 14:37 today I received a cell call from AAPC Value Sales Centre (an ...
My February invoice included a charge for 3 GB data bundle that was never requested nor used. 1 GB data bundle was purchased and paid for in January 2013. Phoned call center on 4 Feb to follow up - call got passed on to credit department with promise that it would be resolved/responded to within 24 ...
I logged a call on the 06/02/2013 reference number A130206780 regarding my bill. I was told that they would respond within 24 hours and up till today I'm still waiting. I need this resolved as soon as possible. ...
A GUY PHONED ME ON MONDAY (11/2/2013) FROM AUTOPAGE SAYIING MY PHONE WILL BE COLLECTED TUESDAY (12/2/2013). TO DATE NOTHING HAS BEEN DONE. I STILL HAVE A PHONE THAT DOESNT WORK PROPERLY AND IM SITTING WITH A CONTRACT UNTIL DECEMBER. AUTOPAGE ARE AND I WILL BE PURSUING LEGAL ADVISE. THEIR SERVICE IS ...
Last year my blackberry stopped working and I took it into Autopage East London and wow they were great as the phone was replaced within 10 days. 3 months later in December 2012, this replacement phone stopped receiving calls and making calls. I took it in to Autopage East London on the 04/01/13 ...