On the 15th of Nov 2012, I complained to Autopage cellular that the package that I was activated on was incorrect. I signed for a top up [email protected] per month and received a SAMSUNG Y POCKET Phone, but my account has been activated as a top up 200 and I was being billed 400 PER MONTH. According to ...
On 2013/03/11 I contacted the upgrades department. I arranged with Nigel for the upgrade of my existing contract. I requested the Samsung Galaxy SIII Mini in WHITE. Nigel confimed that the contract price would be R289 per month (including 250 mb data). On Wednesday, 2013/03/13, the courier company ...
For 3 months now my cell phone has been disconnected by auto-page for account overdue. On investigation I discover that I've been billed for postage and reconnection fee. The first month I lodged a complaint to inform them that I receive electronic bills and my account was paid via EFT. My phone ...
A SAMSUNG GALAXY S 2 UNDER WARRANTY WAS TAKEN IN AS IT WAS OVERHEATING AND NOT SWITCHING OFF, THE UNIT IS UNDER GUARENTEE WITH MTN. THE TECHNICIAN SAYS THE PHONE HAS WATER DAMAGE AND WILL NOT BE COVERED UNDER GUARENTEE. WHEN TOLD THAT IT IS IMPOSSIBLE TO HAVE WATER DAMAGE WE WERE TOLD TO FETCH THE ...
I had a dispute with Autopage regarding 3G usage that i was being charged for even though I had not used my total data bundle. I refused to pay and they suspended my cellphone account. After 4 days of countless calls to Autopage, I received no response and due to using my phone for business ...
I am trying to get hold of a manager inside It is impossible to reach any of the management ever Beside that if you are trying to call the company at any time it takes anything between 8-15 min to reach anyone and then they will 95% pass you on to someone else that will take another 8-15min to ...