Since March 2013, Altech is charging me for GPRS in addition to the BIS. I have logged the query with teh call centre. The reponse was that if one is not browsing through [URL Removed] then it is legitimate. However, I have confirmed with Altech's technical division (more than once) that my ...
I have been waiting since Tuesday morning to be able to UPGRADE my data plan from a 500mb to a 1gb plan!! You would think that since Im spending MORE money with you guys that it would be done efficiently! I have spent over an hour on the phone to three different call centre agents who have all told ...
I was at the bluff store in January to correct my debit order date as I no longer get paid on the 30th of each month.informed the staff member that I now should be debited on the 15th of every month. I then had to pay my account cash which did. The staff member then faxed their head office my ...
Every month I receive an itemized bill via email from autopage cellular. This month they don't send me one and when I ask for one, they said I must send a letter to get itemized bills via email or go on my account pro and print it off there, problem one, they never informed me earlier of their ...
This follows my last complaint. I requested for Autopage to convert my contract to prepaid shortly after my last complaint. Guess what same shocking delayed unacceptable service. I have e-mailed on numerous occasions, too many to list, and I keep getting the same automated reply; we will escalate ...
Op 1 April gevra vir "international roaming" in die kantoor en forms ingevul. 2de April vertrek Algeria toe. tot op hede geen roaming nie, op stelsel wys dat alles reg is maar geen diens nie. Wat moet mens alles doen om ordentlike diens te kry. Ons kry dit nie verniet nie! ...