It has now been 12 days since my complaint to Autopage and I have had nobody contact me regarding this. It is obvious that to them 'customer care' actually means 'customer don't care'. I have been trying to get my problem sorted out by them for 5 months, so 12 days is probably meaningless in their ...
I upgraded to a data package with Altech Autopage October 2012.Since day one I had 2 kinds of billing problems. My package includes 2G of data which I pay for as part of my monthly subscription. However every month my data usage is not set off against 2G data that I'm paying for. My data usage ...
I took out 2 contracts in February 2012, the amount every month was R479, then suddenly in October 2012 the amount went to R104.89, I then went into Autopage Sea Point, Cape Town to try and sort it out for as was getting no where, I spoke to Dean Sinkfontein, Since then the account has been ...
After successfully porting from Autopage to another service provider, Autopage erroneously requested my contract be converted to prepaid, which had a cancellation effect on my SIM card and the porting. I have contacted Autopage on numerous occassions to have the error rectified. However, it has ...
About 2 weeks ago i complained altech brits that my phone has a problem. It looks like the sim needed to replaced as it was damaged. But Erica informed me that their system showed i didnt have sim insurance but on my account it has. So the sim swap did not happen. During this time i had to keep ...
After going to Autopage Cresta EVERY week for TWO MONTHS to upgrade they were still unable to assist me with a iPhone - they don't have stock due to a supplier change - how pathetic! Eventually the manager at the store told me that I should upgrade and they will deliver my phone to my house... ...