New handset contract ordered and approved 5 April. Still waiting for delivery. Keep giving excuses about logistics team and making it my problem. I have to contact them every time I want check the progress. They have made no effort to contact me by any means whatsoever. Looks like they are making ...
I logged the call below last week and someone did call me 27 may and advised that she will call me the next day with a solution, and today is 17h20 on 29 May and still no answer on the way forward. (Hi I sent in my Galaxy S, as it freeze .after waiting for it for more than 6 weeks, and numerous ...
I previously complained about not receiving value added products promised to my wife as part of her contract. A gentleman from Autopage got back to me (I must add, very soon after my complaint) and promised that R300 will be deducted from her account to "refund" us for the product we ...
I handed in my cellphone - a Samsung S3 - for repairs on 24 March 2013. The repair had to be done via the insurance. It is now two months later and I still do not have the phone back. I am paying my monthly fees but I do not have the service for it as I cannot use the sim in any other phone. I have ...
Still awaiting your reply one week later We will be in contact with you ...
I made the mistake of my life, when I upgraded my contract with Autopage online. They battled to send me the stock to start off with. Then sent me a broken phone and no sim card. I returned the phone on 7 May 2013 to them with the promise that this will be credited and my upgrade cancelled. Now we ...