I was issued with a gift card for the amount of R2500 on 24 April 2013 and I was told that this card will be activated for use within 2 days and that they will sms me to inform me thereof. As of today this card has STILL NOT been activated. I have phoned to query this on a number of occasions and ...
I hbought a BB 9810 last year March / April 2012 and 3 month later it was faulty so i notified APC H/O & had to go thru about a month ofhassles before i was assisted and the phone ws swopped out. When i got the replacement i noticed it was not new & notified Charl Swanepoel of it. He ...
I have upgraded seven weeks ago and am STILL awaiting delivery of my phone- Autopage are great at responding to Hello Peter but NEVER BOTHER to call the customer and keep them informed... to make matters worse... I have been BILLED the last 2 MONTHS for a phone i have NO IDEA WHEN I WILL EVER ...
My contract was due to expire on the 22 May 2013. I was aware of this and placed notice to cancel on the 18 April 2013. They have failed to cancel my contract and I'm now being billed the full subscription fees which I cannot afford. My reference number for the cancelation is 2149214 and the lady I ...
I have upgraded on the 30 April 2013. There where no stock and on the 27th of May 2013 I phoned the upgrade department again. It was confirmed that the phone and upgrade packages was released on the 24th of May 2013. Today it is the 31st of May 2013 and still I did not receive my phone. This is the ...
I was due for an upgrade and Theo assisted me. He was knowledgeable, friendly, efficient, patient - the ideal customer service guy! A real pleasure to be served by him. I can't wait until my next upgrade! ...