No response in respect to my repaired phone (not repaired at all) after four days of logged calls with Customer Service. Is this the way to reward a loyal customer of 13 years? Lack of feedback = lack of service. ...
I have been having difficulty in trying to get my cellphone number to be released from Altech Autopage for the past month!!! I opted to get an s3 mini on MTN however, i waited for 3 weeks patiently for the phone to arrive! I eventually opted not to have the phone as i was tired of waiting! I then ...
After a week from with Autopage, countless telephone calls and Facebook posts, which I was extremely tempted to relay on Hello Peter (but didn't because I might burst into tears again), finally someone was willing and able to help me and our company. Ms Lee Tema from your customer services ...
Visited the store to do un upgrade. Ayob supplied information to me, which turned out to be invalid after I verbally queried the information several times. When I visited the shop again, Donovan assisted, and after he promised to get the shop owner/manager to contact me, guess what, nobody did! I ...
I posted a message on the 20th May regarding data going missing. Autopage did not call my wife at all despite saying they would on hello peter. The response i now received from autopage is as follows: Thank you for contacting Altech Autopage Cellular. Kindly find MTN's response to your request. ...
On the 17th April 2013 I renewed and upgraded my cellular contract with Autopage. I was told I would have my new device (Sony Xperia Z) within a week of the upgrade. It is now the 30th May and I have still not received my new device. After numerous emails and phone calls to the call centre I am ...