Last month I changed my banking details with autopage - 2 debit orders, 1 for my phone and 1 for my data bundle. On the first of the month the debit order for my phone went through but not the one for the data bundle. I phoned just to be informed they only updated my phone's debit order details!!! ...
Lodged claim 24th May. Salesman Jabulani promised it would be processed by 12th June. After 4 weeks, still no response. Called -left messages 4 times. Still no response from Altech. Spoke to another agent in the Westwood office who searched on the database and found out that the claim had not even ...
Some time in middle of May, I opened a contract account with Autopage which was for; a 3g modem and laptop for R289 per month. I was told every month I would receive 2Gigs of data for free. The laptop & modem was a gift for my fiancee. On the 25th of June I was debited R2100 by Autopage, I ...
Last month I upgraded my phone to a Samsung S4, only to receive a bill at the end of July for R1500.00 from a average of R600 to R800 per month. I inquired as to why, the call center said that this was due to me subscribing to Mira networks and them deducting against my account. I had never ...
I was reluctant to sign another 2 years with Autopage earlier this year due to the fact they gave better deals to new customers. Head office contacted me, and agreed with me... and offered me the same deal on a blackberry as new customers. They then said that my account would be credited the ...
I HAVE A BIG PROBLEM WITH AUTOPGAE, FIRSTLY THEY DID A MIGRATION N THE 13/08/2013 WITHOUT MY CONSENT AND THERE WAS A DEVICE CHARGED TO MY CELL NUMBER, SECONDLY I WAS CONVERTED TO PREPAID AND AGAIN WITHOUT MY CONSENT. I STILL DONT HAVE AN ANSWER AS TO WHAT HAPPENDED, AS FROM I KNOW I STILL HAD FREE ...