As per my complaint this morning, I still did not receive any feedback from nor Autopage. My directer even went thus far to get the Burger involved in not only the bad customer service, but the complaint that was locked about two months ago. We literally don't have any signal at our premises and ...
I Phone monday (09/09) to purchase data bundle. Spoke to Tersia. She said it will be activated within 24 hours. NO DATA BUNDLE RECEIVED! Tue (10/09) late afternoon I phone again and spoke to Luandle(?). She said that Tersia did something wrong, but she will fix it and a sms is sending while we ...
Good day My 2 year contract was up and I decided to do an upgrade. Upon enquiring more then 2 weeks ago after going through the upgrade procedure, I was informed that my phone will be delivered on 2/09/2013. This did not happen and I enquired almost everyday after that & was told a different ...
THis is the 4th complaint about the same issue. I first have requested a migration, after this was not done when it should have been done (2months late) I requested this to be cancelled well ahead of the switch of the migration. This was done from Woodlands Branch and request sent to head office of ...
Since my poor customer service 1 month ago auto page has agreed to refund me, which has been approved on the 31st of August, i am still waiting for the refund. to add to my misery with auto page they has again debited my account on the 5th of September 2013, i have no idea for what reason. the ...
I had cancelled my cellular contract with Autopage roundabout March/April 2012 and requested that the line be converted to prepaid. This was done at the Kenilworth branch (excellent service from that staff) of Autopage Cellular. For months I struggled to get this done effectively due to ...