I paid my account in cash with a direct deposit. I faxed the slip and they confirmed that everything is fine, payment was received, I even got a text saying thank you. A few days later they suspended my service due to non payment. I phoned again and they apologised and said the problem has been ...
I have a contract for over 3 years with Autopage and pay every end of the month (this has never changed) yesterday i got cut off because i am a cash customer (EFT) and not a debit order customer. if i had debit order i would not have been cut off. Their policy is Cash customers must pay before 15th ...
So i did a upgrade with the gays at autopage and i was a bit early but ja they helped me and i have to say thanks for that!!! but that is where it all went down hill. so the phone was to be released after the 20 Aug and i only received the phone the 11 Sep. so for those of you how don't know, if ...
On Thursday last week 12/09/2013 I called Autopage call centre my call was answered by a Lady. I explained to her that Fnb was offering me a Samsung Galaxy Tab for R169.00 with 2gbs of data so i want Autopage to either offer me the same deal or give me a better one. She then tells that i need to ...
2 months ago i had a problem with autopage debiting my account, now apparently they have debited my account but it was returned, my bank statement shows no debits run for that creditor, and they debit the account on the 26/27th and my contract says the 1st, and now handed me over for their ...
For the last 2 months we have been experiencing a drastic increase in "call dropping" and at times no service at all. We have to phone back callers 3-5 times per conversation to complete the conversation. Needless to say our MTN accounts have gone up accordingly Our company has 25 cell ...