My phone was recently and i called Autopage customer service to have the sim card blocked within 30 minutes of the incident. unbeknown to me the block did not go through and the person who my phone rang up a bill of R4, 000. Autopage has admitted the fault on their side and agreed to credit my ...
My damaged Galaxy S3 (cracked screen) was handed in at AP's Northmead Square branch (011 425 6119) on 12 July 2013, with the understanding that it would take 4 to 6 weeks before I could have my phone back. We're now on the way to 3 months... and still no phone. First there was a problem with ...
In June 2013 a member of my staff, Tasneem Haffajee, took her Blackberry cellphone to Autopage Gatewayto have it repaired as she had a contract with them. After two months they returned the cellphone to her unrepaired, which she did not take. They then sent it back again for repair and after a ...
I sent my cell phone in for repairs on the 17/07/2013 (for the second time) The first time I sent my phone in for repairs was the 06/03/2013. I called in this month and was advised my cell phone was in the external repair centre and I should wait one week. When i called for an update i was advised ...
I have received a call form Altech yesterday and I still did not get an outcome. I have asked for a detailed report of the sites that were visited but you cannot give this to me!! I am on the line right now with an agent and the manager refuses to come on line at call centre. What kind of service ...
I CONTACTED CALL CENTRE ON 18 SEP AT 08:00 TO CHANGE BY BB FROM BIS TO BIS/BES. WAS INFORMED THAT THIS WILL BE SORTED WITHIN 24 HOURS. AT 10:AM THE SAME DAY MY BIS GETS CANCELLED. IM UNABLE TO SEND NOR RECEIVE BBMS. THE NEXT DAY 24 HOURS LATER STILL NO BES. WHEN I CALLED THE CALL CENTRE GET TOLD ...