He organised my Moms car insurance at the best price on he phone to her in SA, then called me to go it through with me in the UK. Explained in detail what needed to be done and then corresponded via email. Just gave great personal service. ...
The AA has always to me exceed expectations! When they mess up they do it properly! This past weekend I had terrible service which set me out from their communications centre. I waited till the business week then reported the incident via email to the correct dept advised from customer service. ...
On Saturday 2nd February 2013, at approximately 07:30am my vehicle sustained a "Blow Out" on the Right Rear Tyre. I subsequently contacted the Emergency Contact Centre for Roadside Assistance. The Call Centre Agent took approximately 10 Minutes to capture my details onto the system. She ...
My car battery died in October, i called AA and they sent someone out to replace the battery, being the so called specialists, the guy put a much smaller size battery in my car. In december my car battery died twice when i was out which inconvenienced me. I called AA on the 6th Jan, a guy came out ...
I am a member of AA Advantage Plus, the reason I upgraded to Advantage Plus is because it included value added things like Long Distance Towing. I had a breakdown while I visited Limpopo and now they tell me that Long Distance towing only covers 100km and they will charge me R7.77 p/km which was ...
My vehicle broke down on R59 north, phoned Mazda and they rerouted me to the AA. 14:15 lodged breakdown. Response was that dispatch will contact me shortly, it will take about 60-75 minutes. Reference number: 470 15:15 called AA again, "it will take 120 - 180 minutes" it was never 60 - ...