I tried to submit a claim with the contact centre regarding good at my house that was broken during renovations. The agent that I spoke with then advised that I cannot submit a claim since the goods were accidentally broken and said I must go through my policy document. And nowhere in the policy ...
I put in a claim on the 8th of January for business insurance, and I only got a response that an assessor will look at my business vehicle the following week which was on the 14th of Jan 2014. When I tried to explain to the call centre agent that they should look for further damages, he insisted ...
I was smashed by a guy that insured by auto and general in the business sector. Its been 2 weeks now. Never get a response from them as yet. If anyone with info on someone that I can speak to. Please let me know. 0835727330. I don't want the call centre number. They serve no purpose. ...
Ref No: C7-JG8S-01. I logged a call with Auto & General (A&G) noon on 02 February 2014 after the wind slammed my door and cause the window to break. I received no feedback as to the status of my call. After 11pm last night I was to close it with plastic putting the lives of my family at ...
On the 13th of January I contacted A&G with the intent purpose of cancelling my policy with immediate effect. SO you can imagine my surprise when I took a look at my bank statement today and found a debit order reflecting a payment deduction, referencing my policy number. My frustration was ...
I lodged my claim and was regularly informed of the progress and contacted when additional information was required. Within 2 days I was informed that the loss would be paid out. I am impressed with your service, Auto and General and it was a pleasure being assisted by Stefanie- thank you! ...