We had a item collected from us to be delivered to a Customer. Our customer phoned us a over 2 week later saying they still have not received the item. The item seems to have gone missing or was delivered and received by the wrong person. BERCO has not gotten back to us, as no explanation for us ...
I AM REALLY DISGUSTED WITH THE NON DELIVERY OF A PARCEL I SENT OVER NIGHT FROM JOHANNESBURG TO CAPE TOWN IT IS A GIFT FOR MY 9 YEAR OLD GRANDDAUGHTER WHICH SHE WAITED ALL DAY FOR. I TOOK MY PARCEL TO THE WOODMEAD PNP AT 09H30 ON THE 25/1/2013 I WAS TOLD THERE WERE 2 COLLECTIONS MORNING AND ...
Berco Express is not reliable. On my order earlier this month they either held my package until the last possible day for delivery, for some strange reason, or delivered it to the wrong place and had to track it down. I couldn't get a straight answer from them about which excuse they wanted to use. ...
I logged a complaint about a parcel that wasn't delivered. Hein Bruyns from Berco Client Services contacted me the very next morning and said he would see to it that the parcel was delivered that same day. He kept his promise and the parcel was delivered. As a token of Berco's apology for the delay ...