We bought a titanium wedding band and was misinformed by the staff member that it does not scratch, the ring was blessed and worn for a day then it had marks and scratches, we returned the ring, we were given bad service by the staff member, they refused to exchange the ring for another one as they ...
Good day I did seqeustration in 2008 and got proof that a registered letter was send to American Swiss as they was on the list of creditors I had and then I did rehabilitation in 2012 and High Court Order was send to the credit bureuas, but it seems that after a year American Swiss still keep me ...
I am appalled by the quality of your guess purses. I bought a purple guess purse at your American Swiss store for R500 however within three months the purse has peeled and looks disgustingly cheap. I was advised by the American Swiss Sandton shop assistants that I cannot return the purse since it ...
This took me a whole day of contemplating on how to complain in a civil manner and not lose my cool or cuss like a trooper. Yesterday morning, I broke my account card, accidentally, in 2 and thought the quickest and best way was to go to my normal branch and get a new card. No problem? It was for ...
I needed my new watch bracelet to be adjusted, only to be rudely told that they only adjust straps to watches bought from them. Really now, a jeweler cannot adjust watch straps? Extremely disappointed, needless to say I will NEVER EVER visit an American Swiss ever again, plenty of other fish in the ...
I bought a engagement ring in February 2010 from American Swiss in Brooklyn Mall, after getting engaged in March not long after that one of the diamonds fell out, no problem to American Swiss they replaced the stone free of charge. On Sunday 11 August 2013 the main diamond in the ring falls out. I ...