On the 3rd of August 2013 I handed in 2 of my watches for repairs as they had just stopped working, on both receipts (including the store copy) "quote requested, 6-8 weeks" was written by the sales consultant as I was out of my warranty period, on the 7th of September I got a call from ...
Good Day Me and my fiance got engaged in February this year since that time i needed to send my ring in for repairs twice and my diamands keep on falling out for no reason. I took my ring in for the last time or well the time i thought it's going to be the last time, but not a week back from ...
According to American Swiss policy - NO EXCEPTIONS - you MUST pay according to the rules a (50% deposit according to the in-store lady / 30% to the lady from Customer Service) upfront. This is to ensure that you do take the order. Now what is the use of an account service then? What is the ...
I bought my DKNY Ladies watch at American Swiss Crossing shopping centre in Mafikeng on 11 December 2012 and I paid cash R1999.00 for it. I do not wear this watch every day because I do have a few watches. When I ask the manager if they will be able to repair my strap because the colouring at the ...
I went to Maponya mall to re-size a engagement ring but the service i got there was horrible, earlier in the day i called they head office to inquiry about process to re size a new ring that was bought at the shop its big GAIL OPERATIONS DEPARTMENT JEWELLERY DIVISION) the lady i spoke to was nice ...
I baught a festina watch (water resistand) 9 months ago. 5 months later there was condensation in the screen. I took it back to them only to find out that although the place they send it to is in cape town I would only get it back in a month. After a month i was contacted by the branch saying I can ...