I WAS SHOPPING FOR A ADDITIONAL WEDDING RING AS MY HUSBAND TOLD ME THAT IT WAS TIME FOR A NEW RING, I WENT TO AMERICAN SWISS IN MENLYN AND MET A VERY WELL MANNERD GUY BY THE NAME OF BONGANI, BONGANI WAS SO POLITE AND ADVICED US WHICH RING LOOKS BETTER AND HOW MANY DIAMONDS IT HAD ETC. I PICKED A ...
It's the 30th of September and to date no follow-up in the form of a phone call, e-mail, sms or even voice mail has been received by an American Swiss representative as promised on 25th September. I am yet again disappointed by the lack of urgency that my complaint is being treated with. I will not ...
I bought a Tempo watch on the 14 September 2013 from the store and from the very first day it kept stopping. On the 28 September 2013 I took back the watch and i was told that the battery was finished and I had to buy a new battery. I was not happy with this as i had the watch for only two weeks ...
The sales person (Jacore) at the American Swiss Vaal Mall branch in Vanderbijlpark sold a ring well knowing that the ring would need to be sized 5 times smaller. To put this in context, the customer looses all guarantees if the ring is sized smaller more than three times. The sales person also ...
I bought a custom made chain on 7 August for a birthday present. I had to pay a 50% deposit. The lady told me it would take 4 to 6 weeks for delivery. I have no problem waiting seeing as the necklace is quite special and I believe takes quite a while to make. I do have a problem waiting over 7 ...
To whom it may concern, I am very upset as I'm drafting this e-mail. After taking my watch to American Swiss on 25 June to have the battery replaced on my Guess watch, I am now been given the option to choose a watch of a cheap sub-standard quality in my opinion. The options given doesn't even come ...