I cancelled all my policies from Hollard in April this year. After checking my bank statements in September I came to realise that i still had a debit order which read "Hollard". Call after call email after email NO ONE at Hollard knew what policy I was refering to. NO ONE could help. ...
I received an sms that my policy is in arrears. Ive tried numerous occasions to call number provided but there is no answer and no option to leave a voicemail. I have no knowledge of a policy and would appreciate feedback. I am in dispute with Direct Axis regarding a loan enquiry which I declined ...
Can somebody please change mydebit order date to the 1st, this is prob the 3rd time my debit order has be declined due to insufficient funds because I have not been paid yet. Costing me unnessary extra bank chargers of more R100! I would appreciate it if I could reimbursed fro the bank charges. I ...
I called Altrisk on Monday to make two small amendments to my policy. I was told to put my amendment request in writing and email this through. I did do that and it has been 3 working days already and I have had zero feedback!!! I am so disgusted at this shoddy customer service. When will anyone ...
I had no choice to have my Altrisk cover ceased and my premiums paid back to me and the took 8.5 percent admin fees! The gall. I urge everyone on this forum to join me in my campaign to badmouth Altrisk so they can lose clients. The legal way of course. We are not neanderthals. My so called non ...
In December 2012 I asked Altrisk not to debit me because I was moving jobs and would call them in the new year to reinstate policy in the new year and pay up any premiums outstanding. I was not informed that after 6 months my policy would lapse and not be reinstated and I'd lose my money paid for ...