I am livid! And I want everyone to know how incompetent the Altrisk accounts department is: I instructed a debit order date for the 16th of each month and on the 2nd my debit order went off my account courtesy of Altrisk! When I queried they gave me the option to supply them with bank statements ...
Since Feb-2013 Altrisk has been debiting my account of R35 and I have no clue why, when I check my bank statement I see the is an amount of R35 which Altrisk is deducting form my account I don't know why 25/02/2013 25/02/2013 EXTERNAL DEBIT ALTRISK -6236942 1302MSERV FEE 0266783205 R 35.00 I just ...
Salesman Nicolas Lee sells policies and broken promises because once you sign on the dotted line and the debit orders for your premium start going off your account forget about getting in touch with him or him responding to any messages. And shame on Altrisk for not checking up on their clients ...
I have had issues with Altrisk from the onset of my policy. I disclosed to them that I was treated for CarpalTunnelSyndrome and was loaded with an exclusion for Arthritis. On Beverly's request I went for second opinion to prove that the doctor's reports was incorrect and that I was mis-diagnosed ...
On 2 July Altrisk double debited my account. I called in and spoke to Kgomotso Ramfate. She advised me that Altrisk had a problem on their side (they should have debited my account on 30 June) which they did not do, and then double debited on 2 July. I advised Kgomotso that my wife's policy - also ...
I saw yesterday that there's a debit order going off my husbands account, I don't even know who you are and who authorized you to take money from his account, it's very easy to just take money from people's accounts do you know it's if it's R2 or R2000 please reverse the money and DONT take money ...