Come on people - is this the only way I can contact you and actually get a response? Sent an e-mail on 9-Jan and have now been holding on the phone for 10 minutes and nobody answers. Looking for answers on my billing - please contact me urgently regarding this. ...
I need someone from Altech Netstar to fix the unit installed in my car. I have phoned in on 3 separate occasions to get someone to fix my tracking device, and still no one has come back to me to make booking to fix my unit. the after sales service is terrible, especially the fitment center's. i ...
I've been a loyal paying customer since 2005, paying via debit order. 1. Ive been reporting that my vehicle cannot be tracked / located since 2010. Nothing has changed or been rectified. No 1 ever gets back to u. I eventually gave up and left it. 2. Oct 2013 Netstar contacted me saying that my ...
On the 15th of January 2014 I forwarded the requested documentation to Keith Maharaj at Netstar to arrange for the fitment. On the 16th I received an email at 8:40 stating the vehicle is booked for that day. At 12:11 I send an email to Keith asking him what is going on as the technician aren't ...
I purchased a new vehicle in December 2013 and had the tracker account from my old vehicle transferred to my new one. East Coast fitment centre were pointed out as the closest to me and I duly took my vehicle there to have the unit installed. There was no sound when I armed the tracker so I had to ...
I have just had problems from the start! and not one person is really willing to help! now i log on to track the vehicle and it says no device!!! what is the use? and then phone the call centre and be on hold for ever and a day!! ...