A quote of R23000 (inc spray paint) was submitted to AF for hail damage. AF contacted me and advised this was approved . when we received our car back from Jacks Panel beaters we identified the spray paint was not done well, different shades . other things were not done which AF will pay. however ...
I have insurance for my car and household goods with Alexander Forbes Insurance. I needed to take my car to the panel beaters earlier this week. I pay the insurance company for the benefit of a hired car if my car is undergoing repairs. The repair work had been authorised by AF Insurance, and I had ...
Recently my mother's car got, i dreaded the fact that i had to help her to put the claim in at the insurance company, knowing insurance companies are NEVER helpfull, but i did anyway. This was my personal, first dealing with Alexander Forbes. To my delight, from step one, i was assisted in a ...
I logged a complaint with AF 5 days ago (04/02/2013), I received an SMS that someone would get back to me shortly and I'm still waiting, I have an issue with the repairs done to my car, I made this fact known to the lady that deals with my policy, via 2 or 3 emails and no reply. I have and issue ...
Good day, 1) Late last year my car was involved into an accident>>I email the neccessary document to Alexander Forbes for about three days after that I have to call them 100 times to find out about the status of the claims# even the emails that I was sending through they never replied 2) Last ...
In early January my wife's car was. I reported the to Ntambose who guided me through the claim process smoothly and quickly. The result was we were paid out within 3 weeks of the incident. Ntambose was extremely helpful all the way. A real pleasure to deal with ...