I have never had an insurance claim before, this is the first time I have my personal insurance and when my claim got rejected based on previous claims I was surprised, first they took forever to reply cause they were busy trying to find a reason not to pay out. This reason they came up with is not ...
Alexander Forbes gave me car hire, whilst one of their "trusted" panelbeaters was to fix my car. I now find out that my car hire is only for 30 days and cannot be extended. They failed to mention this to me. Secondly, I dont even know who my panlebeater is, and I dont know when they are ...
On June 24 I sent Alex Forbes an email notifying them of termination of insurance policy. They replied to my letter telling me that my insurance policy will be stopped effective from 01 July. They promised to refund me my premium for July as they had already debited my on 15 JUNE. I enquired again ...
I am currently with Alexander Forbes for about three years now. Linda is my broker, and upon calling her she once again greeted me with her flamboyant personality, which she does every time when I contact her. The reason for my call was simple, and that was just to add my second car that I ...
I need to lay a claim. AF makes it as difficult as possible. What's more is that after speaking to 3 separate call-centre agents, on 3 separate days and requested each of them to email me a claims form, I still have received nothing. I made sure very carefully that they have the correct email ...
This is 18 July 2013, accident happened 19 April 2013 I have not been refunded 3 insurance premiums after the accident even when the claim was repudiated. On top tools and battery were when I collected the car from Hallmark salvage. BMW/Alexander Forbes is not doing anything about it just because ...