I was called and offered an opportunity to be quoted for car, household I'd be given a R1000.00 guaranteed but that never happened. I called again and was informed that a consultant would call me back but none of that ever happened. I guess their promise was not genuine because the moment they knew ...
I HAVE SUBMITTED A CLAIM WITH ALEXANDER FORBES ON THE 19/07/2013.THE CONSULTANT ADVISED ME THAT AN ASSESSOR WITH CONTACT ME TO ARRANGE AN ASSESSMENT FOR MY LAPTOP.THE ASSESSOR CONTACTED ME ON THE 25/07/2013 (4 WORKING DAYS LATER). THEY DECIDED TO BOOK AN APPOINTMENT WITH ME FOR THE 30/07/2013 (2 ...
I have requested a claim history report last week and I still have not received it. Lebo is pathetic at service delivery. ...
Trying to get someone from alexander forbes for 2 days now... being transferred from one line holding then another person same thing eventually end my call with reception or voice mail or just a plain drop line. Eventually request for a senior person to assist, first got to reception but phoned ...
Since April I have been complaining about the unfairness of my Policy Premium increases. I have had 3 increases in one year (July, August and April) and for no/or total unfair reason. Since when are premiums increasing more than once a year; I have asked from others and they don't have the same ...
I would like to take this opportunity and congratulate the staff of Alexandra Forbes Insuarance- she gave me good service this woman on Friday, 12th July 2013 when i was buying my car. She is clients centric and i want to comment her for the good service- Lebo Matabologa Bravo!!! ...