Alexander Forbes treat their loyal customers like they nothing. I haven't gotten my car as yet and they will not even renew my car hire. Lucas from Claims department is rude and not customer focused. I pay a premium of R2600 without fail and they can't be bothered in giving me proper customer ...
Ek het n claim ingesit direk na die ou wat in my vas gery het se versekering! Die mense kom glad nie terug na mens toe nie, geen "customer service" nie! Ek bel al van Donderdag af seker 5 keer per dag en niemand kom terug na mens toe nie! Ek kry vandag n brief van hulle af met die ...
Upon submission of my tax return, SARS requested supporting documentation re my provident fund payment I received in Nov 2012. I made my first request for this on 23 July 2013. I was advised that I would receive the document in 48hrs. I followed up on the following dates: 25; 26; 30; 31 July and 1; ...
I have been with 4 of the big insurance company's in SA but have never experienced this level of service from any of them. I have bought 3 cars since I am with them and has house content insured with them and at no stage did I ever have to run around and look or do anything, I just give Mohammed ...
I had an accident on 29th March 2013 in the morning. My car was hit on the passenger door by another car. The other driver admitted guilt and we opened a case. I reported this to the insurance and they haven't responded up to now!!! HOW CAN IT BE NORMAL THAT MY CLAIM IS RECORDED, CAPTURED THEN ...
Not so long ago my premiums were ridiculously adjusted and after complaining on hellopeter I finally got the attention required to actually review my profile and correct the fault by bringing my premium down. Secondly attention was finally paid to a legal issue with Alexander Forbes, which their ...