Alexander Forbes Insurance
3 times contacted, 3 times no claims form received

I need to lay a claim.

AF makes it as difficult as possible.

What's more is that after speaking to 3 separate call-centre agents, on 3 separate days and requested each of them to email me a claims form, I still have received nothing. I made sure very carefully that they have the correct email address and contact number.

Complained to AF online yesterday and still have not heard anything back.

Finally found a claims form online and sent it through now with all the relevant attachments. Eager to see what will come of it.