I left my comp at the end of Nov 2013. I instructed my pensiond fund to do a split payout. After 2 months my records still shows that they are waiting from documentation from my prev employer, although I have copies of the docs that was send weeks ago. And every time I call into the CC I get the ...
Our company was sold/ taken over effective 1/11/13. A broker from AF explained our options to us as we could not transfer our fund credit from the pension fund of our previous employer to the Provident fund of the new company. All documentation were completed on 17 Jan '14 my previous employer ...
I received an sms in August to contact Alexander Forbes regarding the Retail Retirement Fund Surplus, which I duly did. I faxed the completed documents to them on 20 August and made a follow up phone call to ensure that they received it. Since then, more than five months down the line, I have ...
I am so tired of getting the run around. It has now been 4 months and i'm still waiting for my money. Every time i call in, I get told stories for the past 2 months. I am going to take this further should i not get a response or callback in 24 hours!!! I should have been paid my provident fund in ...
After dealing with a professional consultant for a year, he transferred my account to the claims department and that's when my headache started. My claim was received by AF on 07 Jan, and 2weeks later I'm told that its still not processed. After numerous calls, I still don't have a satisfactory ...
I have been requesting online statements for 2013 Q1 and 2013 Q2 for the past four months to no avail. The last statement loaded is for Dec 2012! Surely it's my right to see how my money is invested, the growth, the fees etc.. Shockingly poor service! ...