On 18 Dec I emailed through forms to Alexander Forms for a partial withdrawal from my preservation fund. I then followed up with further emails on 24 and 30 Dec but have to date not even received an automated reply back. I do not even know whether the relevant department has received my forms and ...
On the 5th December, my pensionfund claim ws submitted to cut the long story short, claims department has been struggling to get Tax Directives n on 3 occassions i ws nevr informed i hd to find out each tym i call Alexandre Forbes. Friday i phoned de consultant had an attitude telling me they ...
I have experienced nothing but bad service from Alexander Forbes. I submitted my divorce settlement in September 2013, I received a email confirmation that all was in order and the payment will be effected latest 7th December 2013. I followed up as per the email 2 weeks before the due date and was ...
I have been trying to get my provident fund from Alexander Forbes since before 21 November and have been sent from pillar to post since then. On every occasion when I phone them they ask for a copy of my ID and proof of banking details which I always email to them and get an email confirming ...
I received an sms with my alexander forbes trust number to my cellphone stating that i will be paid back for fees, or as they call it a fee refund. after contacting them they are now telling me there is no money due to me??? sound like a . almost like my refund was paid into someone else'es account ...
This is a disgrace to say the least. After a run around regarding my claim. I was told that it will be? paid by end of next week. I called again for a follow up then I was told it came back from Sars and will be processed. Sent a mail then I was told it was resolved as the claim was processed. ...