I want to know who gives alexander forbes employees the right to give out private and confidential info to any other person except the policy holde ...
I have been making numerous follow ups because my child passed away and they keep sending me back and forth and telling me that my deposit has been rejected and they do not know why. my child is lying at the mortuary and still no pay out. i have sent all my required documents but still nothing has ...
I filled out my pension payout in the end Oct with my payroll and they sent to Alexander Forbes. Now they keeping sending me the same form to complete and say they can't do my payout as there is no payment option selected. I even filled my banking details. The payout takes 4-6 weeks and its already ...
I HAVE BEEN 'WORKING'WITH THE CALL CENTRE AGENTS FOR THE PAST MONTHS-AND HAVE BEEN FORCED TO CALL THEM 2X A DAY TO MAKE SURE MY CLAIM IS TENDED TO-ON 11NOV I PHONED THE CALL CENTRE AND WAS ADVISED "ALL IN ORDER", TRUSTING THIS I CALLED 13 DAYS LATER JUST TO MAKE SURE AND WAS THEN TOLD A ...
Good Day, I have reported them 3 weeks back and still they only called me and say they will come back to me. I would like to find out if they are going to pay my UIF as they haven't send me the necessary forms to claim. They also promised to pay out my staff shares in 2013 since July 2013 till ...
I am disappointed with the process how the claims are handled. The admin office keeps making the mistake and their comments are not specific to resolved the matter. Incorrect information is sent to SARS and then reject. They want to put blame on SARS and saying they dont have correct details. When ...