A month or two ago I had a slight issue whilst changing ISP's from MWEB to Afrihost. It was a problem to such an extent that I spent 53 minutes on my cell, using my own airtime to sort the issue out. The people I worked with helped me and went out of their way to rectify my problem. This month my ...
Every single month I need to call Afrihost to fix my 4mbps ADSL line. Every time it takes 2-5 days to correct the problem. Not to mention I have to struggle to run tests every time since my line is downloading at a rate of .20mpbs or less. The response from the helpdesk is slow as well. How can you ...
Cancelled my internet in February and due to an error on afrihost part I was provided with a credit of R300. I activated my service again on the hopes of better service... to my belief I was wrong. My bqnk account was charged with fees for the service and penalty fees for charges and my internet ...
I just wish that all companies in this country would learn a lesson from Afrihost. I have never experienced such great service ever before, I'm over the moon. I just want to tell all ADSL users out there to change to Afrihost so that the other service providers will learn that the customer is KING, ...
Good day I just want to say that I am really impressed with the service Afrihost offers. I am on one of the smaller data packages yet this has no influence on the quality of service they offer. I am periodically updated on my usage via sms and e-mail and the option to top up is so simple and ...
I was checking through bills today and noticed that for the past 2 months Afrihost has been billing me R950 for services that were cancelled 12 months ago. I logged a support ticket with them as soon as I became aware of this.By close of business today I had not received any communication from ...