Good day I wish to thank you, the problem has been resolved. My line is extremely stable and working perfectly now. Telkom has sent me a SMS update stating that "Telkom ADSL 0169321006 (ref 18ATK241013) restored." So I wish to thank you for your prompt response to my queries and your ...
I phoned Afrihost before installing my Telkom line and inquired about the process which I must follow to convert my analogue line to ADSL after Telkom installed the line, as Afrihost will be my ISP, and was told to apply online and it will be converted within 2 weeks.. After Telkom installed the ...
I am very impressed with Afrihost service overall. Except for the call centre... I have called about 6 times in the past 2 weeks. Every time, I wait about 10 minutes at minimum for my call to be answered... This is not acceptable ...
Hi I recently bought uncapped adsl from Afrihost and have complained that the service is too slow and ever since everything has been installed the telephone line is inaudible. Now at my cost I was advised to buy a new filter which I did and that did not resolve the slow line or the noise on the ...
Afrihost - Pure internet "nightmare" I've been without internet now for 9 days, daily support calls which takes 25 minutes to answer, then online for hour with no success, numerous help sms'e which went unanswered, Afrihost is blaming Telkom, Telkom is blaming afrihost. The problem is ...
I gave my Telkom line to Afrihost, because they promise to manage every aspect of your Telkom line on your behalf. Now that I'm moving house it has been a to and fro game for two weeks, affecting my business and my wife's job. First they cancelled my line, then told me they are giving it back to ...