I would like to compliment african bank for increasing their security. As a financial service provider you have out done yourselves. All institudes can learn from you. The thumb scanner to confirm ID and also not providing customer details telephonically. That is super awesome. As a customer I'm ...
I settled my outstanding balance on my CC as per the settlement letter I received on the 190313, i received an sms stating that my debit order did not go through. as I had cancelled it with my bank. I was told by the call centre agent that even though i am using the CC i will still have to pay the ...
I won a competition last year for three items, a set of knives, fix it pro for cars and men's shaving kit. I only received a set of knives from Homemark. Everytime I phone the call centre, its either my address was incorrect or they dont have stock and they will send me something else since last ...
I was retrenched in November and continued paying my credit card for December and January. Having not found a new job, in February I applied for credit protection as per the contract on my credit card and loan. I was informed that all was in order, and my claim was processed and the payments would ...
I had two accounts with African bank of which I was under the perception was paid in full. I learned that both accounts was still in arears and called their head office to make payment arrangements. The agreement was that when each account is paid up in full, African bank will supply me with ...
I had been a loyal African Bank customer for years and took out small loans as i needed them and paid them off timeously. I lost my job in 2010 and i was under the impression that the loans were insured as there was money taken from my account for insurance. I am not being told that they cant cover ...