Afternoon, i received an sms on thursday the 14th of March that i qualify for a break in my loan instalment saying i should visit the branch before the 19th March, upon which i was told my profile does not display this and i should contact the call centre i did and the automated service said i ...
Follow-up on last COMPLAINT, it is getting worse instead of getting resolved. When I am about to settle my loan account African Bank's dispute resolution manager tells me that I have not been billed interest, charges (no name) and fees (also no name) from June 2011. i recently got 3 different ...
I received a sms informing that I am still owing my credit card. I don't understand how this is possible as I received the sms below on the 18th November 2012. ------ SMS ------ From: 2782007005916483 Received: Nov 18, 2012 09:44 Dear client your current balance on loanref # is R8629.59 Pay a ...
21st March 2012 I took a loan & credit card through African Bank. The initial loan amount was R20 000 and the credit card was R9500. Shortly thereafter I lost my job & monthly repayments became hard to make, R990pm for the loan and R634pm for the credit card. AB made sure I caught up by ...
On the same day 22 November 2012 R1000.00 and R5000.00 was withdrawn via Easipay from my credit card. I opened a case and informed the bank delivered all the relevant documents. I called them I'm December 2012 and they had no knowledge of my case. I had to deliver the documents again and they case ...
I approached African Bank in Southgate on Thursday 14th March 2013 because I could not withdraw any funds from my account. I was told that I need to produce FICA documentation. I was assured that once the documents were submitted I would be able to transact within 48 hours... And was told that ...