Hi, i would like to say a big thank you to Robert who is the Consumer Dispute Representative at ABIL Consumer Advocate's Office. I had an issue getting through to ABIL's call center the whole morning yesterday, being on hold for about 30 minutes just to be cut off when i got through. This occurred ...
I TOOK OUT A LOAN WITH AFRICAN BANK IN FEBRUARY 2013, IN MARCH I CHANGED MY BANKING DETAILS AND NOTIFIED AFRICAN BANK THAT I WILL PAY MARCH INSTALLMENT IN CASH. I PAID THE INSTALLMENT ON THE 1 APRIL AND ON THE 5 APRIL MY ACCOUNT WAS DEBITED. I CALLED THE CALL CENTER A COUPLE OF TIMES AND SPOKE TO A ...
A account was opened using my ID number and i was blacklisted by african bank. I did do a follow up and did submit the relevent documents to prove that i didnt know the acount. now they did do the investigation on their side and i got a confirmation that it was and the account is closed. they dont ...
I applied for a loan, Monday 15 April 2013. It was approved, signed contract submitted documents. On Tuesday when I called in to find out the progress, consultant from head office said it was processed and approved and the system said payment was going to be made. Today, Wed 17 April, I called ...
I have tried on several occassions to have my credit card closed. I sent an email asking for it to be closed and was told that there was an outstanding balance on the credit card. I was surprised because I requested a settlement quote and paid the amount on the quote into the account. I discovered ...
On the 5th November 2012 I received 3 sms's confirming that my retrenchment claim for my account was successful. In February 2013 I was contacted by African Bank that the claim was only approved until Nov'12, and that in order for a further 6 months to be approved, I would have to resubmit my ...