I called your call centre regarding an incrase on my credit card and i was told that it was approved i need to bring my id, payslip and proof of address to the branch, i went to Randburg on the 02 of May and i was helped by Nomsa and a new card was issued. Firstly she did not take my proof of ...
I payed up my credit card on the 6th of May I am still waiting for a confirmation letter that my account is now closed. First I have to wait 3-5 working days now the system is offline??? They are very easy to help getting a credit card and loans etc but paying them... and getting a confirmation ...
Wrote a complaint abt 2 weeks bak & its still not resolved. I dnt undastand how money gets debited from my account every week yet every week my cr balance is on a negative n keeps increasing. How is that so. This has been goin on 4 weeks now and its unacceptable. I can not hav my hard earned ...
I contacted african bank via e-mail and got an auto response supplying me of a different e-mail address and that also not working, I want to contact someone above call centre level in the loan dept via e-mail but keep on geeting mail failed. What is the correct e-mail address ...
I have settled the account last year November and asked African Bank to close it and send me a paid up letter, I have been calling them since last year but its like my request is in vain, they did stop the debit order but the account is starting to be in arrears again which I don't understand why, ...
At the end of april I tried using my Afbk credit card &was declined, I fone the AFBK call centre, and was advised card had expired & had be issued a new card, was told to visit nearest AFBK branch with my ID and proof of address not older than 3 months. I had a trip to Lesotho and knew that ...