I've been an ADT client for the past year, referred to by family whom has had ADT for the last 12 years, I've always had fantastic armed response in my area too. Jasmines service has been impeccable, she's passionate and keen to keep the client happy, she resolved my query and saved a cancellation! ...
About 18 months ago we stopped getting our ADT invoice, so on a monthly basis I have called for one to be emailed to me. Now people. how hard is it just to ADD a person's email address to send an invoice. You have no issue in forcing people to sign debit orders and getting your money. Yesterday I ...
I am batteling to get invoices from the accounts department since August 2012. I did sent e-mails, phoned, log, contact me, on the website, but the accounts department are non existing!!! ADT is very punctual to put the debit order through every month but their service are poor! I am the accountant ...
Alarm was installed on the 26 Nov 2012 and there was no sign boards provided. I was told sign boards will be provided in 5 days time and they will phone me. I waited and I phoned on the 10 January 2013 to complain and I was promised that the sign boards will be provided the same afternoon, am still ...
So what is the point of having armed response if the dont respond when you activate the Panic button. On the 21st of December i had the unfortunate luck to be confronted by an armed intruder in my home. After carefull consideration for my safety i manage to escape the perpertrators attention and ...
After poor service delivery we cancelled our contract with ADT on 22 October 2012. Service was terminated as from 31 October 2012, but monthly subscribsion was still deducted for November 2012. (Which is fair according to the contract.) Radio Money of R214 was however also deducted for the year to ...