I am disappointed in the poor service from ADT security and the apathy displayed by their staff in resolving the issue. Last night I experienced an issue with the alarm keypad and couldn't arm the system. After being on the phone for over an hour with their "technicians", and being passed ...
I have been at ADT since February 2013 to supply me with a detailed statement regarding the service that was cancelled on the 10 January2013, On contacting the call centre I was promised that the matter would be resolved, but nothing happens, even an apology from Damien the he would see to the ...
ADT has apparently decided to upgrade their software/systems, and all of a sudden, after a technician has been to my premises, I was told that the reason my alarm keeps phoning the control room when I arm it, is due to the fact that I have a 20 year old "panel" that now does not ...
Since the moment I signed a contract with ADT to install an alarm system I have had shocking service. First, they didn't pitch to install the alarm. It seems that the company operates with little internal coordination and communication. The left hand does not know what the right hand is doing. ...
We have being trying for 10 days now to get ADT to help us with cancelling and install and brand new alarm in a clients apartment in Century City. We have sent through email to cancel, we have called to check and verify its all gone through again emailed etc etc, and here we are still waiting. ...
I receive 2 accounts for one body corporate. In July there were communication between myself and Ruby Pillay (senior credit controller) who said that I MUST CONTACT Joey Combrink (who was copied in the communication and I said I will not contact him - he can contact me as I have wasted alot of time ...