My laptop broke on 22 Jan 13. I called the repair center because the product was under warranty. I spoke to Freedom who helped me promptly. He said 5 to 7 working days is their turn around time. Today is working day number 12 and I still do not have my laptop back. after trying to convince me my ...
I purchased two Acer Aspire 5551 notebooks in 2010, for piece of mind i purchased the acer advantage extended warranties as well... One machine was purchased for myself and the other for my mother. both machines have worked absolutely flawlessly for some time i noticed that the top left hand corner ...
Bed n Breakfast PC which runs online booking system was couriered to JHB 2 weeks ago. Acer still have not replaced faulty mainboard. They claim that they received a doa mainboard from Europe (Nonsense). I am the IT guy for the client & they cannot run their business without the pc. 2 weeks for ...
My PC was collected for the 2nd time from Acer for a memory problem. The PC was collected on 19/12/2012 & after several telephone calls, was only returned on 09/01/2013. All the while the PC was kept at Midrand, without anyone having the decency to inform me about any progress on the repairs. I ...
When buying a laptop one checks for quality of product and backup such as a warranty. Acer provides a fetch and repair warranty, that was why I opted to get the laptop. When calling the Help desk and booking in my faulty laptop I again was told that it takes a day for the laptop to be fetched, then ...
My laptop's bios was infected by a virus and in an attempt to repair it, the bios was removed and the entire computer stopped working. This occurred 2 days before the shop warranty expired and I was away on business. When I returned, I took it back to the company I bought it from, but alas, there ...