I was having a problem with my Absa online banking account - in terms of changing details of recurring payments. I sent an email request to Absa online help explaining the problem. Around 3-4 days later I got a response saying I must send a screen shot. That was Monday, it is now Thursday - over a ...
I have emailed the following complaint to the complaint department. No one bothered to phone me. Forwarded the email to the Vehicle Finance department still no one even phoned me back. I bought a new car. I took delivery today (02/09/2013), and they took my previous car. The debit order went off ...
I closed my Credit card account - one and half months ago. Today, 05/09/2013 I receive the bank statement reflecting a balance of R45.39 (breakdown - Opening balance R3.93, Credit life premium R0.01, sms fee R0.50, monthly service fee R19.00 and internet fee R21.95). I just called their call centre ...
My husband requested his vehicles registration documents of vehicles that were paid off more then 4 to 7 years ago as Absa failed to send this through to us. We have provided the bank with everything and we have now sold the damm cars and need the documents and still no feedback. The one vehicles ...
I have paid up my veh financed at ASBA VAF 2 years ago and its still not cleared on my record. It took me two days to just get a paid up letter and that is calling several times and being on the phone almost 3hours in total getting send around or holding on. Eventually I got my letter but now don't ...
I opened a cheque account silver bundle in June. Firstly I am shocked at the amount of fees I am being charged on this account. I understand that there are out of bundle charges, but R300 for one month is ridiculous!! On 23rd of August, I tried paying for petrol, and my card doesn't work!! It says ...