I used my card to pay for petrol, the swipe machine timed out and i paid for it cash. When i got home I got home I noticed it went off my account. I called the bank and was informed that it was in a holding account and wil reverse because the machine timed out, I must wait 3 days. I then caled back ...
I am in the process of buying a house, i sent in my documents to all the banks on the 29thof august 2013. On the 2nd of September i received feedback that i was approved by standard bank and nedbank. On the 4th i received feedback from fnb-also approved. I have called the absa home loan dept ...
A While back I phoned your internet banking channel to cancel my internet banking subscription, as I do not use internet banking anymore, but the agent only suspended my internet banking! Today I phoned again, as I saw I am still being billed for this. Benjamin told me, I could only cancel the ...
I went to ABSA to convert my account to one of your Value Bundle packages. After waiting for over 90 minutes to get assistance, I was finally called into a consultant's office. The lady was very unwelcoming and had to force a greeting out of her. This raised a red flag for me. Once we got to the ...
I am so extremely disgusted with ABSA, I am supposed to have a personal banker but when I desperately needed one within seconds, I was told by my branch that they now "only have one" personal banker and that she was not in the office. I told them that somebody was scamming money out of my ...
Tues 10 Sept: I reported a complaint on Hello Peter. Complaint was that ABSA Life [Daria Adams] could not be contacted on Call Centre due to the call not being picked up by any agent for the duration of my call which was over 1hr. Daria advised in our telecon on Fri 6 Sept that she will contact me ...