My wife is on maternity leave and had to log on from home to release debit oders for her work. She had to submit a Password Reset form and was informed that a Admin person from Absa will call her the same day, this was the 3rd December. Since then I had to fax the form through everyday as the date ...
I am so disappointed and it is actually a disgrace the way Absa consultants are treating your call when u do follow up or enquire about claim that was submitted almost 5mnths ago then they keep on telling you a different story on various occasions :( I submitted my claim in the start of Sept 2013, ...
ITS NOW TWO WEEKS SINCE I SENT A COMPLAIN TO ABSA ABOUT MY PROBLEM, AND THEY HAVE NOT COME BACK TO ME WITH ANY INFORMATION ALTHOUGH THEY HAVE ALL THE INFORMATION THEY NEED, ITS TAKES THEM SO LONG TO INVESTOGATE. BUT IF YOU OWE THEM MONEY THEY WANT IT IMMEADIATELY BUT IF THEY OWE YOU MONEY THEY DRAG ...
Our PTZ camera was hit by lightning on 28 November 2013. Ive logged a claim with Absa on 5 December 2013. Received a sms saying that someone will contact us within 48 hous... this didn't happen. We have been calling and calling and we just get put on hold and then get transferred from the one ...
This is now my third complaint!!! Looks like ABSA got this don't care attitude!!! Eventually they said they will pay out money I have to sign the form, which I did and now after another week still waiting. I mailed the Lady she doesn't get back to me... and now that you try to phone them they don't ...
Despite several requests to my private banker to have my charges reversed and some debit orders reversed, I am constantly ignored. I have requested to Deol Van Zyl that my private banker Zain Sayed is replaced as he does not address my needs. this is now several weeks later and nothing this done. I ...