I considered opening an cheque account via telephone. Person (unknown) from Absa assisted me telephonically with details and said the account would become active once I go to local branch and collect the card. I never did. After - 4 months I received a phone call from Absa stating I owed X amount ...
Hi Peter My Friend worked for ABSA as a client service consultant for more than 5 years. This year she was suspended for in March 2013. But there was no feedback then she decided to resign and look for another job. She has never been called for a hearing or something to discuss this as a result ...
Insurance Claim logged, claim was received by ABSA and Claim Number has been allocated via sms, which states "should you not hear from us in 48 hours call this number" but when you call the number you get placed on hold. I have been on hold for more than 4 hours per day for 3 weeks. Today ...
After submitting a water damage claim on 29 November I received a ref # per sms &message to say that should no one contact me within 2 w/days, then I should contact them (number was provided). When I followed up, I had to hold for a very long period of time - I was informed I phoned the wrong ...
ABSA, it is has been such a frustrating experience to get a claim through to you. Firstly, you cannot get through, the average time to hold is 45min to an hour. The first thee contractors you assigned to us, disappeared or didn't't exist. Now i used my own contractor, and again i'm on hold to ...
I have insurance claim with an issue to fix and attend my leaking toilet. The plumbers came out to look at the issue and within 30 minutes the Insurance company reverted back to the plumber and told him my insurance claim was rejected. HOW DO YOU INFORM AT THE PLUMBER and not tell me why my claim ...