I am seriously speechless at the lack of professionalism and quality of service from ABSA insurance. I have been on hold for the last 20mins and there is no answer, let alone the fact that no one has attended to my claim!!! The other complaint is that our home owners insurance premium has increased ...
On 28 November we managed to register a claim on our Home Insurance policy after the storm hit. For over a month and many hours holding I cannot complain about the service because there is no service. At times the claims call centre did not even operate, but I was promised that a consultant will ...
Now, with new technology, apparently your bank can now allow random people to send through debit orders to be deducted from your account. no proof of signature, no phone call to ask for authorisation from the owner of the account - nothing! it is now accepted, and when you phone to find out about ...
Dear Absa fourways. I am VERY VERY ANGRY with the service i received from one of your consultants at your branch. It was very nice banking with you but after today's service., i have come to a conclusion on closing my account. It has been very nice banking with you for the past 11 year. I am moving ...
On Dec 17th I submitted application forms to our financial advisor at ABSA for repayment of some of our investment money which should take 5 working days and which we needed for our holiday. When I queried why this money was not paid into our banking account on the 27th of December, ABSA informed ...
I am handling this claim on behalf of my mom and dad. We had problems with the previous claim's feedback as well, and the only way I got results was to log a complaint on HelloPeter. Laurell Billings immediately assisted and the claim was paid out. I submitted a new claim by e-mail on 2013/12/31 at ...