On comparing my credit card statement, with the Absa Rewards statement, I found that I do not get rewards back for these transactions, I contacted the call centre, where I was informed that I am not suppose to get rewards on certain purchases, as I am not on that level, but every month they take ...
I called the ABSA action line to lodge a complaint with a process which I do not feel is efficient enough from the bank through having to jump from department to department. Instead of hearing what my complaints as a customer are the consultant was bent on explaining to me that this does not have ...
Please help me Hello Peter, this is a follow up on complaint, the service delivery at ABSA it's serious challenge, word of advise they need to send all the call centre agents on a serious training as this where they lack the most. After my first complaining Claim 2492114 this hasn't been resolve ...
I claimed for hail damage to my roof late November. An assessor was sent out, and I have had no response since that time. The Assessor's company who would do the repairs have also had no response. I have left messages at the helpdesk and been assured the situation would be sorted out to no avail. I ...
I have registered a new home owners claim with ABSA in November 2013, due to high volume of claim no assessors was available, and only came to assess my house on the 13th of December. Since the claim was registered no feed back from ABSA received, every time i phone to follow up I am transferred to ...
I have complained before about Absa and closing my accounts, they contacted me and told me how to go about closing the account. For the credit card I needed to go into the branch, I did this on the 11th of Dec, and they said it takes up to 24 hours and someone will contact me to finalize the ...