My complain is simple but fustrating. Why is it ABSA still charging us for accessing cellphone banking? First it was free to use USSD code *120*2272# but sometime around June and August, all that change from being a free service now we must have airtime just to buy airtime on our accounts. Thats ...
I phoned ABSA Idirect to report a leak in my bathroom. This was in early December and was told an assessor will be sent out to me. A lady phoned me to arrange a time and date and again to confirm, this was great service, the assessor come and said to me a plumber would have to be called. He left. I ...
Today at 13h00 I contacted Absa Credit Card division enquiring about my account. I have been retrenched in June 2013 and contacted ABSA to inform them. I was instructed to contact the Creditlife Insurance department to submit my claim. they have being paying my account but only for 4 months. I ...
How irresponsible can a bank be? How snubbing can a call center act? To get an answer to those questions you only have to call the ABSA call centre! I'm not a ABSA customer but since September I get last year confidential customer data like withdrawals, salaries, payments, insurance ASO from a ...
My manager, Mr. Gerrie Kruger, visited the ABSA Lifestyle Centre branch in Hennopspark Centurion this afternoon. He phoned me and asked that I send an e-mail of thanks for this branch. He received the most excellent service from the door man, through client services to the manager. Thank you very ...
On the 28th of Nov'13 our property got damaged by the hail. we phoned the next day to report the incident and couldnt get through. finally managed to get through the monday and got a claim number. phoned back a week later when we didnt get feedback re assessor and then only an assessor was ...