I am posting this complaint out of sheer frustration with Absa. I have been going to the Melville branch since the 22nd of January without getting any joy whatsoever. On my first visit I requested to see the branch manager. They did not seem to know who this was and sent myself and my wife to a ...
So after trying to make an Internet payment all morning with no success I called Absa call centre... Sorry madam your account has been frozen for Fica you need to report to your nearest branch with ID and proof of residence. To which I reply... how can they just freeze your account with no ...
I applied for a personal loan, the call centre angent says it's provisionally granted and they would phone me back with more details, she said she would sms me my details now so i can send documents, no SMS and nobody phoned me (Am I surprised) They know how to spam our mailboxes with JUNK but have ...
I requested Archived statements from Absa almost a year ago and to date they have not been forwarded to me. I am unable to do my tax submissions as my accountants have been requesting this info from me to no avail. My accountants have also responded to some of my mails to Absa and still there are ...
I have never heard anything like this in my life - they can't give you any feedback or a simply answer on an account because they have system problems FOR TWO WEEKS!! SYSTEM PROBLEMS FOR TWO WEEKS!!! And then they still have the audacity to ask you if this will be in order that they still can't ...
I have written a complaint about Absa on 6th Feb 2013. Its been over a week and still no response from them. Its terribly disappointing especially since I have been a client at Absa for over 9 years. CLEARLY they DO NOT value their customers at all. ...