I was in a accident on the 27th of July. A1 Assist was obviously quickly on the scene as these vultures normally are. Being an accident we do not focus properly and just think about getting your passengers to safety or a hospital. My fiance was injured in the accident and needed to be taken to the ...
Had to tow the vehicle to CMD Chamdor but according to the assessor the vehicle is not at CMD. when trying to phone A1 assist got extremely bad attitude just by asking simple question to them "who signed at the yard for the vehicle" It is not that difficult, if you hand over something to ...
On behalf of company vehicle - the driver phoned the insurance appointed towing company and A1 arrived, they assured him that they were from OUR INSURANCE COMPANY - which they were most definitely NOT! They then towed the vehicle, and when our insurance company tried to trace it and get it back, ...
I was in an accident, and they towed my scooter without my permission. I have asked them to send me a copy of the invoice and they said that they cant email or scan it because it is yellow and i wont be able to see it. I explained that i cant get to them that i dont have money to go and get the ...
Earlier today my son was knocked off his motor bike by a very concerned lady. As is so often the case the towing service arrived before the ambulance, The tow-truck driver, Francois authoritatively informed the driver of the vehicle and my son the the correct procedure was to take the motor cycle ...
I emailed A1 Assist about horrific service we got from a tow company that we thought was them. As it turns out it wasn't, but I would like to thank the people at A1 Assist for their understanding and handling our incorrect complaint well. Again, to the in FFW and Telsure, A1 Assist was not a part ...