My phone been having a problem, the bbm, watsapp and internet was having a problem so I told them then they said they will open a case so they didn't take 72 working days to get back to you but they never it takes more then that I don't even want them to open a case cause they never get back to me ...
I am trying to cancel my contract for the last 7 months. 8ta Are ignoring my requests, I contacted them 1000 times, every day in the last few months. Retention department are not coming back to me! I email the people and they ignore my emails, I post on their facebook page every day. I called the ...
Went to get sim swap for my new phone. Consultant swaps the wrong number! I come back to her to fix it and she says sorry but i must pay again. I paid again to get the swap now done correctly. Disgusting that i must pay for consultant mistake. Yes she was friendly but i was clear about which number ...
Please can you advise on the above and provide a name and number to followup... a reference number, etc... My business is loosing money on data failures where vodacom is trouble free.. The multiple faiure uploads have already been reported via 8TA SOCIAL.. ...
I recently took out a contract with 8ta on the 10-02-2013 since day 1 i haven't been able to use the router that came with the contract due to lack of signal. i contacted 8ta 13-02-2013 (081180) and logged a case with them #4115454 since then i have had issues with regards to feed back as well a ...
My line was suspended due to circumstances beyond the norm in July 2012. Since then I have been battling for months to get my line reactivated! It was finally reactivated in December but with even more problems then before. Mohamed came to my rescue and sorted out the matter in no time and kept me ...