AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - 2 Weeks to switch on internet!! | #156720

8ta / Telkom Mobile
2 Weeks to switch on internet!!

My internet contract was wrongfully switched off by 8ta after 2 month. They handed me over to the department for doing so, even though it was due to their incompetence. Its been 2 WEEKS now and stil NO INTERNET. With a very boring reply by now saying: The complaint has been logged, but we are waiting for back office. 8ta is truly a pathetic company when it comes to customer care and the call centre staff needs proper training and obviously "back office" is not doing what they are suppose to.

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: Call Centre

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google